---
title: Factory reset of BagID
description: To perform a factory reset on your BagID, rapidly press the right button 5 times followed by 3 quick clicks on the left button.
---

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# Factory reset of BagID

## To perform a factory reset on your BagID, rapidly press the right button 5 times followed by 3 quick clicks on the left button.

![Factory reset new-png](https://helpcenter.bagid.com/hs-fs/hubfs/Factory%20reset%20new-png.png?width=688&height=387&name=Factory%20reset%20new-png.png)

A successful factory reset will be confirmed by two beeps and your device will display the welcome screen. Executing a factory reset can prove helpful if you encounter any challenges with your BagID, such as connectivity issues, transferring a baggage tag etc.

**Please be aware that the buttons may require a firm press, so don’t hesitate to make a few attempts if needed.**

![](https://helpcenter.bagid.com/hs-fs/hubfs/110422-UPDATED%20welcome%20page%20BagID(1)-png.png?width=216&height=359&name=110422-UPDATED%20welcome%20page%20BagID(1)-png.png)![](https://helpcenter.bagid.com/hs-fs/hubfs/231122-welcomepage-SmartThings%20Find-png.png?width=216&height=359&name=231122-welcomepage-SmartThings%20Find-png.png)

*Illustration of the welcome screen for Apple (left) and Samsung (right). Please note that changes may occur.*

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