---
title: Disconnect the BagID from your user account
description: If your BagID 2 is going to be used by a different BagID user, you need to disconnect the BagID 2 from your user account by removing it in the app.
---

[Skip to content](https://helpcenter.bagid.com/en/disconnect-the-bagid2-from-your-user-account#main-content)

- [English](https://helpcenter.bagid.com/en/disconnect-the-bagid2-from-your-user-account)
- [Deutsch](https://helpcenter.bagid.com/de/bagid-von-ihrem-benutzerkonto-trennen)
- [Norsk – Norge](https://helpcenter.bagid.com/no-no/koble-bagid-2-fra-din-brukerkonto)

English

Show submenu for translations

[More support](https://helpcenter.bagid.com/en/kb-tickets/new?hsLang=en)

![bagID\_logo\_green\_trd.mark.png\]](https://helpcenter.bagid.com/hs-fs/hubfs/bagID_logo_green_trd.mark.png?height=45&name=bagID_logo_green_trd.mark.png)

Open main navigation

Close main navigation

- - [English](https://helpcenter.bagid.com/en/disconnect-the-bagid2-from-your-user-account)
    - [Deutsch](https://helpcenter.bagid.com/de/bagid-von-ihrem-benutzerkonto-trennen)
    - [Norsk – Norge](https://helpcenter.bagid.com/no-no/koble-bagid-2-fra-din-brukerkonto)

  English
  
  Show submenu for translations
- [More support](https://helpcenter.bagid.com/en/kb-tickets/new)
- Go to bagid.com

 Go to bagid.com

 What can we help you with?

- There are no suggestions because the search field is empty.

1. [Help Center](https://helpcenter.bagid.com/en?hsLang=en)
2. [BagID app](https://helpcenter.bagid.com/en/bagid-app?hsLang=en)

# Disconnect the BagID from your user account

If your BagID is going to be used by a different BagID user, you need to disconnect the BagID from your user account by removing it in the app.

**Follow these steps:**

- Launch the BagID app and tap on 'BagIDs'.
- Select the specific device you want to disconnect.
- Scroll to the bottom and tap on 'Remove'.

**This action will sever the connection between your user and the device. Failing to do so will prompt a message indicating that the device is already linked to another user when a different user tries to add it.** 

- [FAQ](https://helpcenter.bagid.com/en/faq?hsLang=en)
- [Get started](https://helpcenter.bagid.com/en/get-started?hsLang=en)
- [Technical issues](https://helpcenter.bagid.com/en/technical-issues?hsLang=en#main-content)

    - [General](https://helpcenter.bagid.com/en/technical-issues?hsLang=en#general)
    - [BagID app](https://helpcenter.bagid.com/en/technical-issues?hsLang=en#bagid-app)
    - [Battery and charging](https://helpcenter.bagid.com/en/technical-issues?hsLang=en#battery-and-charging)
    - [Tracking](https://helpcenter.bagid.com/en/technical-issues?hsLang=en#tracking)
    - [Subscription](https://helpcenter.bagid.com/en/technical-issues?hsLang=en#subscription)
- [Travel issues](https://helpcenter.bagid.com/en/travel-issues?hsLang=en)
- [BagID 2](https://helpcenter.bagid.com/en/bagid-2?hsLang=en#main-content)

    - [General](https://helpcenter.bagid.com/en/bagid-2?hsLang=en#general)
    - [Electronic bag tag](https://helpcenter.bagid.com/en/bagid-2?hsLang=en#electronic-bag-tag)
    - [Tracking - Apple Find My](https://helpcenter.bagid.com/en/bagid-2?hsLang=en#tracking-apple-find-my)
    - [Tracking - Samsung SmartThings Find](https://helpcenter.bagid.com/en/bagid-2?hsLang=en#tracking-samsung-smartthings-find)
    - [Battery and charging](https://helpcenter.bagid.com/en/bagid-2?hsLang=en#battery-and-charging)
- [BagID app](https://helpcenter.bagid.com/en/bagid-app?hsLang=en)
- [Accessories](https://helpcenter.bagid.com/en/accessories?hsLang=en)
- [Subscription](https://helpcenter.bagid.com/en/subscription?hsLang=en)
- [Order related](https://helpcenter.bagid.com/en/order-related?hsLang=en#main-content)

    - [Purchase](https://helpcenter.bagid.com/en/order-related?hsLang=en#purchase)
    - [Shipping and delivery](https://helpcenter.bagid.com/en/order-related?hsLang=en#shipping-and-delivery)
    - [Customs duties and tax](https://helpcenter.bagid.com/en/order-related?hsLang=en#customs-duties-and-tax)
    - [Returns](https://helpcenter.bagid.com/en/order-related?hsLang=en#returns)
    - [B2B](https://helpcenter.bagid.com/en/order-related?hsLang=en#b2b)

[![Chill listening crop-3](https://helpcenter.bagid.com/hs-fs/hubfs/bagID_logo_green_trd.mark-1.png?width=59&height=24&name=bagID_logo_green_trd.mark-1.png "Chill listening crop-3")](https://www.bagid.com)

BagID Help Center

Copyright © 2026, BagID AS