The BagID is not charging

If your device isn't charging, try using different cables and/or adapters. The provided cable will only charge when the end marked with ‘G’ is plugged into the adapter.

We recommend using an adapter suitable for small devices, for instance a phone adapter. If you’re using a supercharger and the device isn’t accepting the charge, please try using a lower powered adapter. When your BagID is charging, the LED indicator will be red.

Charging will be automatically cut off after approximately 6 hours. If you need to continue charging your BagID, please unplug and replug the charger. 

When the device reaches full charge, the LED indicator will turn green.

Should you encounter any issues with charging, even after trying different adapters and cables, please don’t hesitate to contact us at support@bagid.no.