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Electronic bag tag
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Technical issues
General
BagID app
Battery and charging
Tracking
Subscription
Travel issues
BagID 2
General
Electronic bag tag
Tracking - Apple Find My
Tracking - Samsung SmartThings Find
Battery and charging
BagID app
Accessories
Subscription
Order related
Purchase
Shipping and delivery
Customs duties and tax
Returns
B2B
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Help Center
BagID 2
Electronic bag tag
Get started
Technical issues
General
BagID app
Battery and charging
Tracking
Subscription
Travel issues
BagID 2
General
Electronic bag tag
Tracking - Apple Find My
Tracking - Samsung SmartThings Find
Battery and charging
BagID app
Accessories
Subscription
Order related
Purchase
Shipping and delivery
Customs duties and tax
Returns
B2B
BagID 2
General
When will there be more supported airlines?
Is it allowed to use BagID on airplanes?
How robust is the BagID?
Which phones do BagID work with?
System requirements and compatibility
Can someone else borrow my BagID?
Can I turn off the BagID when I’m not travelling?
The buttons on the BagID are hard to press
What about tracking for people with Android phones other than Samsung?
How to clear BagID display
See more
Electronic bag tag
Check in luggage - Norwegian & Widerøe
Check in luggage - Lufthansa Group
Airlines with which you can use the electronic bag tag
Using multiple BagID devices on same booking
Using BagID on connecting flights
Using BagID on journeys with more than 2 transfers
See bag tag receipt
Remove flight from BagID app
“PRIORITY” label on the baggage tag
Traveling with more than 1 luggage
Information displayed on the electronic bag tag
Add flight - check in luggage - transfer bag tag to BagID
Traveling standby with BagID 2
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Tracking - Apple Find My
Activate/deactivate Apple Find My on the BagID
Add/remove the BagID in Apple Find My
Factory reset of Apple Find My on the BagID
Battery levels needed for tracking with Apple Find My
Activate 'Notify when found' notifications in Apple Find My
Activate 'Lost Mode' for BagID in Apple Find My
The accuracy of tracking with Apple Find My
Can anyone else see the position of my BagID 2 for Apple?
See more
Tracking - Samsung SmartThings Find
Activate/deactivate Samsung SmartThings Find on BagID
Add/remove the BagID in Samsung SmartThings Find
Factory reset of Samsung SmartThings Find on the BagID
Turn on 'Notify if left behind' in Samsung SmartThings Find
The accuracy of tracking with Samsung SmartThings Find
See more
Battery and charging
Charging the BagID
Checking battery level
Battery specifications
If the BagID runs out of battery