Learn how to check in luggage in the BagID app and transfer the bag tag to your BagID 2 for flights with Lufthansa, Swiss, Austrian, Air Dolomiti, Discover, Brussels Airlines and Lufthansa City Airlines.
Looking for the instructions for flights with Norwegian or Widerøe? Visit this article instead.
Before starting, make sure you have set up your BagID account, connected your BagID 2 to the app, and that you have a valid subscription.
(1) Check in with your airline
To be able to add a flight and check in your luggage using the BagID app, you must first check in with the airline and ensure you have baggage allowance.
You can typically check in with your airline 23 to 48 hours before departure.
(2) Add the flight to the BagID app
The following steps and screenshots are from the BagID app. Open the app to continue.
(1) Add a new flight
(1.2) Choose your airline (Lufthansa, Air Dolomiti, Swiss, Austrian, Brussels, Discover or Lufthansa City Airlines).
(2) Enter your reference number (typically 6 characters). Make sure that the name you enter matches the name on your ticket.
(2.1) Press 'Submit'.
(3) Your flight should be added to 'Upcoming flights'. Click the small arrow to the right to show all flight details.
Haven't downloaded the BagID app yet? Download it here:
You need to create an user and have a valid subscription.
(3) Check in luggage and transfer bag tag
(4) Choose 'Baggage' in the bottom right corner.
(5) The app will send the baggage receipt to the address shown. Remember to accept the terms of service before you proceed.
(6) You need to allow the app to use your location by pressing 'Allow while using app'
(7) Choose 'Check-in' to generate a bag tag. Please wait while the app retrieves information from your airline.
(8) You will get a message to activate your electronic bag tag. Press the left button on your BagID to activate Bluetooth.
(8.1) The BagID should beep once and start to blink blue. Your phone will communicate with your BagID for 30 seconds. Wait for the transfer of the baggage tag.
(9) You will receive a message that your label successfully were sent to your BagID.
(9.1) If you have multiple BagIDs, click 'Check in more bags' and repeat the process with the other BagIDs. Otherwise, click 'Close' and find your flight under 'Upcoming flights'.
(10) Refresh the page by pulling down.
→ Where can I find the baggage receipt?NOTE: When you generate a bag tag it will not become active with the airline until you scan it at the airport. You can create as many bag tags as you like, but you can only scan and send as many as you have baggage allowance for on your ticket.
See the video guide on how to check in luggage on BagID 2 for flights with airlines in the Lufthansa Group:
NOTE: The instructions for check in of luggage with Norwegian and Widerøe are a little bit different. Check out this article instead.